Privacy Policy (Last updated November 2024)
Contact details
Name: More than hearing therapy
E-mail: hearingtherapy@proton.me
The type of personal information collected
I currently collect and process the following personal information:
How I get the personal information and why I have it
The personal information I process is provided to me directly by you either verbally or using online Microsoft forms.
I use the information that you have given to:
Personal information will not be shared with a third party unless:
· There is an emergency situation that requires medical help
· You disclose any child protection safeguarding issues
· You disclose personal involvement in criminal acts such as drug trafficking, money laundering or acts of terrorism (then it is my legal obligation to report it to the police).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information is for your consent. You are able to remove your consent at any time. You can do this by contacting me by email – hearingtherapy@proton.me
How I store your personal information
Your information is securely stored on a password protected device and password protected websites.
Process notes are securely stored in written form using a unique code that does not contain any personal identifiable information.
I keep personal information for no more than 5 years. I will then dispose your information by deleting it from my device/database and shredding any written or word processed notes.
Use of Cookies
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Cookies are used to analyse website traffic and optimize your website experience. You may choose to accept or decline cookies when you enter the website. By accepting the use of cookies, cookies will be stored on your device and your data will be aggregated with all other user data.
For more information on how godaddy.com use cookies please visit:
https://www.godaddy.com/en-uk/legal/agreements/cookie-policy
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at hearingtherapy@proton.me if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to me at hearingtherapy@proton.me
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Copyright © 2024 More than hearing therapy - All Rights Reserved.
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